Escort service for older people
Shopping, the hairdresser, an errand at a public office or a visit to a care centre: we pick you up, escort you to the door or the front desk, and wait if you wish.
Lenzburg, Aarau, Brugg, Baden and surrounding area
Many older people in the region still live at home but need someone to take them shopping, to foot care or on a visit to a care centre, and to bring them back again. Family members often do not live just around the corner.
That is why our escort service is more than a ride: we arrive at the agreed time, help you get in, carry your shopping bag to your front door if you wish, and wait if you would like us to. This way you stay mobile and remain in charge of your everyday life.
We plan fixed weekly appointments as a series, with the same contact people wherever possible, so that you know who is coming. Family members can book, even from another city, and receive the confirmation.
Typical destinations
- Shopping centres in Lenzburg, Brugg and BadenWith help carrying bags to your flat.
- Regionales Pflegezentrum BadenVisiting family members.
- Retirement homes in the regionAppointments, visits, return rides.
- Practices and hairdressersFixed appointments as a series.
- Lenzburg or Brugg stationPicking up family who are coming to visit.
How it works
- Describe the rideWhere to, when, what assistance. By phone is also fine.
- Personal confirmationYou know in advance when we will arrive and who is driving.
- Escorted along the wayAt your own pace, with time for whatever needs doing.
Frequently asked questions
Can I book a ride for someone else?
Yes. In the request, under “Details”, choose the option “For someone else” and enter the passenger's name and phone number. This is how relatives book doctor's appointments or shopping trips for their parents, for example; the confirmation and the invoice go to the person who made the booking.
Are recurring rides possible?
Yes. State the frequency and the weekdays in your request, or arrange a series of recurring appointments by phone. Companies and institutions plan series via their business account.
Will the driver escort me to the registration desk?
Yes, by arrangement. In the request, under “What helps the passenger?”, choose escort to the registration desk. The driver will then accompany you to the reception of the practice or hospital.
Is patient transport a medical ambulance transport?
No. We are not an emergency service and do not provide medical care. Patient transport is for people who can travel seated in a regular, suitable vehicle. Please check directly with your health insurer whether it will cover any costs.
Who drives older people to the doctor in Lenzburg, Brugg or Baden?
Aargauer Taxi offers an escort service for seniors: pick-up at the front door, help getting in and out, escort to reception and, on request, waiting and a return ride. Relatives can book the ride and receive the invoice.
Can family members book from another city?
Yes. You book online or by phone, tell us who the passenger is, and receive the confirmation and invoice at your address.
Will the driver help carry the shopping into the flat?
Yes, by arrangement. Please state in your request what assistance is needed.
Is this medical care?
No. We escort you and help you get in and out, but we do not provide nursing or medical care.